I am currently working on setting up a client portal where you can sign in for updates on your order and not have to wait for a response, but in the meantime you can get a status update by filling out this form! Please note that I experience a very high volume of daily inquiries and may not always be able to respond same day. Please allow up to 72 hours for a response. If you contact me outside of business days or on a holiday, please expect a response the next business day. You can refer to the turnaround time listed on each product page for an expectation on what timeframe you will be receiving your materials.