our process +
information
WHY CHOOSE A RETAINER?
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Plan your project deadlines with peace of mind! Guaranteed amount work, given priority over non-retainer clients.
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You get discounted rates compared to normal freelance fees. The more graphics you commit to, the lower the rate.
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FREE weekly call to discuss projects and business goals for the month, set up at client's convenience.
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Consistency. You don't have to worry about outsourcing design work to multiple people. The quality and design language will be consistent across all of your projects.
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On-Call for Emergency issues and revisions. Retainer clients get after hour services as well.
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Faster turnaround for things such as turning out new versions of an existing designs or making edits to existing photos. You get priority in queue over non-retainer clients.
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You pay a set amount each month for the duration of the retainer contract.
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Eliminate contracts to sign and multiple invoices to track on a per-project basis.
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Establishes a long-term relationship with a branding company, avoiding the need to continually interview for new designers.
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No overhead! You get the access to a professional designer without the overhead associated with an employee.
WHAT KIND OF GRAPHICS ARE INCLUDED WITH A RETAINER?
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Graphic Design - Must already have a logo completed! Anything in our "a la carte" category.
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Print Materials - Designs for printed materials such as labels, business cards, flyers, brochures.
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Digital Materials - Social Media graphics, Social Media Icons + Headers, etc.
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Web Updates & Maintenance - content, graphics and web maintenance can be provided for select customers. (Only for Wordpress, Squarespace, Wix and Shopify websites that are fully set up and functional)
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Services do not include additional costs like stock photography, paid specialty fonts, licensing, & printing
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Additional services are available upon request.
REQUIREMENTS + POLICIES
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3 month minimum commitment after the first month booked. At the end of first month, we will revaluate the package you're enrolled in to ensure the number of graphics are fitting your business' needs. After that, client can choose to move to a 3, 6, 9, or 12 month commitment.
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Each retainer contains a set number of graphics each month. Additional graphics outside of what is includes will be billed at full price before any work is started.
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Unused graphics will expire. They do not roll over each month as that would defeat the purpose of a retainer for projects. I will always let you know if we are nearing the end of the month and you still have projects left!
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You will receive a detailed invoice each month of the projects worked and the hours allocated to them.
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NOTE: The retainer program is for repeat clients, so if we haven't yet worked together, let's start by working on a logo, website or other design materials first before considering the retainer program. We have to make sure a long-term contractual relationship is a good fit on both ends.