logo + identity suite
Step one in building any brand is a signature eye-catching and unique image that helps your identity stand out from the rest. We call these logos! Rather you want something simple and to the point, over the top and eye catching, or everything in between; we can make you what your company needs!
PLEASE READ BEFORE BOOKING
our process +
TURNAROUND TIMES & DISCLAIMER
Turnaround time on text based logo first drafts is an estimated 7-10 business days.
Turnaround time on image based logo first drafts is an estimated 10-14 business days.
Turnaround time on advanced logo first drafts is an estimated 20-30 business days.
Turnaround time on logo + identity suite first drafts is an estimated 3-4 business weeks.
Turnaround time for text & image based logo revisions is 3-5 estimated business days.
Turnaround time for advanced logos & logo + identity suite revisions is estimated 10-14 business days.
DISCLAIMER: While we do our best to project an accurate estimated timeframe, turnaround time may vary & also depends on the complexity of the overall design request! Turnaround time may also be extended during periods where we are experiencing high volumes of rush orders, or when I am running a sale. Our contract allows up to 2 months to complete your services in cases where extreme delays or Acts of God play a part. For this reason, it may be in your best interest to opt for a rush order on the intake form to ensure your deadlines are met. We will update all clients on any potential and emergency delays.
If you have already booked & did not select the rush order add-on on the form, you can still rush your order at anytime throughout the process for the additional $60. Just ask us for an invoice! Rush order ensures 3-5 business day turnaround time for first drafts as well as expedited revisions.
Whenever you're ready, payment for your logo can be made right here on the website! When you add your items to cart, you'll notice our services are listed as digital downloads. A PDF document directing you to our intake form will be sent to your email immediately once you place your order, and that is the only file that will be attached. You do not receive any kind of logo files with your first email! Once the intake form is received and contract signed, turnaround time will begin as well as the drafting process of your logo. Please refer to the estimated turnaround times above for an expectation on when you will be receiving your drafts. When your drafts are completed, 3 variations will be sent over via email and you will have a chance to provide us with revisions. Please be sure to always check spam throughout the process as sometimes e-mails with large attachment sizes are filtered there. Once you are happy with the concept, we will confirm once last time; then your final files will be sent over via email as well.
We do not provide step-by-step updates throughout the design process. Once the intake form is received, we should have all we need -- so long as the information is accurate & there are no idea changes. Unless we need clarification on the form, you will not be contacted by us until the first drafts are prepared for your review. This is so we can focus on designing, with as little distraction as possible. We understand this does not work for everyone and some clients prefer constant updates, so please be sure the communication policy coincides with the way you prefer to do business! There are no refunds once your order is placed on our site.